Operating Hours
Monday through Friday, 8:00 am - 5:00 pm, Arizona Standard Time
Holiday Closures
Personnel Profiles observes all major U.S. holidays in conjunction with court closures.
Billing
Personnel Profiles bills all clients at the end of every month. Invoices are due within 30 days. Overdue invoices are
subject to an interest charge of 1.5% monthly.
Order Cancellation
Personnel Profiles will make every reasonable attempt to cancel your order. Personnel Profiles sends research
requests to its network of searchers several times per day. We will not be able to cancel your order if the research
has been completed on your order.
The Fair Credit Reporting Act
The Fair Credit Reporting Act requires signed authorization by the applicant for all searches. No information
can be provided to any persons or company without written authorization of the applicant. Personnel
Profiles will provide an Authorization and Release Agreement to be signed by your applicant.
US Code Title 15, Section 606
Upon written request from a consumer ( for whom an employer has requested a background check), Personnel
Profiles will provide full disclosure of the report via mail to the consumer.
State Laws, Taxes and Surcharges
All searches are subject to state laws and applicable taxes or surcharges. Some counties/state searches
incur additional fees, including, but not limited to court access or state motor vehicle fees. Any additional
charge or fees including, but not limited to, express mail charges and toll calls will be passed on to the
client and itemized on invoice. Missing information may result in a delay and may incur additional charges.
Pricing
While reasonable attempts will be made to notify existing clients of prices changes, Personnel Profiles reserves the right to change without notice.
Insurance
Personnel Profiles carries full coverage errors and omissions insurance.
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